In the first instance please visit the Frequently Asked Questions page to see if the nature of your enquiry has already been discussed. If you do not find the answers to your problem then please contact the relevant department.
If you're having trouble applying for a card online, or are looking to update your personal details or replace a lost or stolen card, you can call the official NHSBSA automated EHIC application service on 0300 3301350.
If you have visited the Frequently Asked Questions page and your enquiry is still not resolved then you should contact the Overseas Healthcare Team on 0191 218 1999 who will be able to assist you.
For all other enquiries you can make an enquiry by email to firstname.lastname@example.org
You can apply for your European Health Insurance Card (EHIC) by downloading and completing the EHIC Application Form.
Once you have completed the application form, you will need to post it to:
NHS Business Services Authority
European Health Insurance Card
Newcastle upon Tyne